iPage is a web hosting provider that has been in the industry for quite some time already. As a matter of fact, they are hosting millions of websites and that shows a lot about their vast experience and reliability. iPage is preferred by most businesses because of the affordability of the hosting plans and the freebies that iPage has to offer.
There are a lot of web providers today that offer the same things only at different prices. Because of this, you may find better web hosting providers and cancel your current subscription. There are various reasons why one would want to cancel the hosting plan with a web hosting company such as:
Money Back Guarantee
When you buy a product or a service, it is more comfortable to buy from those who offer money back guarantee. This means that when you are not happy with the item or the service, you can always get your money back. Usually, money back guarantee offers have an expiry date – from 15 days to 30 days. We rarely see money back guarantees that last up to 60 days, much less one that has no expiry.
Money back guarantees give your company credibility because this shows that a company is sure of the quality of the item and services that they are selling. On the customer’s part, there is less risk in losing the money.
iPage’s Anytime Money Back Guarantee
iPage understands that they cannot please everyone who subscribe to them. They are sport enough to offer your money back, without any questions and without any expiry date. You can cancel anytime and you will be refunded with the remaining amount of your current subscription. During the first 30 days, you will be refunded with the hosting fees that you have paid for in full.
Sounds too good to be true, right? Here are some things that you must note regarding the anytime money back guarantee of iPage. The fine print:
iPage offers money back guarantee anytime you like without being bound to any time limit. However, if you have gone over a month, the amount that will be refunded to you will be the amount left on your subscription.
If you want to file for a full refund, it has to be done within 30 days from your initial subscription.
There is a domain fee amounting to $15 when you file for a money back. This is to cover the costs incurred by iPage as well as for you to be able to keep the domain name for future use with another company.
Before terminating your account, it is best to ask the customer support of iPage. Your problems may be simple and can be resolved.
Cancellation with vs. without cost
iPage services can be cancelled anytime you wish to. There might be penalty incurred or there may be none. This depends on the following:
Cancelling the services within 30 days from subscription will entitle the user to be refunded the full amount of the hosting fees but not including domain-related fees or setup fees. The refund is only applicable to those payments made via a credit card.
If you cancel the subscription before the end of the initial term, the user is not entitled to any refund but instead, he is reliable for the fees that will be incurred before cancellation.
If the request for cancellation is made 30 days before the cancellation date, refund may be given to those who have paid in advanced.
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